Frequently Asked Ribbon Ordering Help Questions

Do you have a catalog?

NO~! To keep our prices lower for YOU the valued customer,
we do not waste money on expensive color catalogs! We would
prefer to send you a sample ribbon so that you can see and feel
the quality of our products! All you have to do is ask!

Do you make ribbons for other events besides horse shows?

ABSOLUTELY!!! We can and do make ribbons for just about any
event that you can think of including, birthdays, weddings, dog shows,
goldfish shows, you name it, we can design it!

I want my logo on the button is this possible?

ABSOLUETLY! There is a $ 40.00 art set up fee to make this happen.
you must provide us clean black and white artwork in a .JPG or. BMP
format, or send the artwork snail mail . Faxes DO NOT process well.

How much does it cost to put my farms name on value sets?

There is NO imprinting available on value sets, they are PRE PRINTED
sets with ONLY the placings on them.

If I want printing on my ribbons what does it cost?

Printing is INCLUDED in all of our prices of the ribbons. If you are a first
time customer, there is a one time set up charge of $ 25.00 to to have a hot
stamping die made with your farm name on it, from then on any future orders
the printing is INCLUDED.

I want the placings and the name of my farm on the ribbons, what is the cost?

There is a fee of $10.00 to put placings on your ribbons . That includes 1-6th
places on the colors respectfully.

I want to add words that are more than 10 characters long, what do i do?

We currently stock some words that are over 10 characters long
(ex. sportsmanship, thoroughbred, association)
If you need a specific word made please contact us for pricing.

How long does it take to process my order

We generally like to have 3 weeks processing time to get your orders out to you
in a timely manner., however if you do not have this much time, there is a rush fee
of 20% if less than 14 working days. You will also need to pay for shipment via
UPS RED ( overnight or 2nd day air depending on how much time you give us).

IF I want value sets and have only a week notice is there a surcharge?

NO! All value sets are shipped out the next working day! You can opt to choose
express or overnight delivery if necessary.

I need a sample of a ribbon for my club to see .. is this possible?

ABSOLUTELY! We do not print a catalog to save YOU, the customer money...
however samples are sent out the same day on request, you just need to tell us
which style your group is interested in!

I want a fancier ribbon than you show on your web site is this possible?

YES!!! The ribbons depicted on our web page are our stock ribbons. We are
constantly designing custom ribbons with no limits to those whom desire them.

I want to order ribbons but there are several type changes on my order what do I do?

EMAIL US Click Here the order with how many of each type change and color
so that spelling is accurate. Please put a call back number on the fax so that we can
discuss this order with you, we want to make YOU happy ! Or call 203-949-0011
and we'll walk you through your order!

I still have questions and I want to speak with a real person, What do I do?

We are here Mon-Fri 9am-9pm EST to answer any and all questions you may have.
Please feel free to contact me directly for any support, If You are new to running
Horse Shows I can assist you with the planning, I personally have over 35 years
of experience with equestrian events.

Page E. Estes,
(203) 949-0011